Diversity, Inclusion, and Belonging in Assisted Living
Author Information
Author(s): Kohon Jacklyn, Himes Dani, Dys Sarah
Primary Institution: Portland State University
Hypothesis
How can workplace diversity, equity, inclusion, accessibility, and belonging promote well-being in assisted living settings?
Conclusion
The study found that discrimination is prevalent in assisted living settings, affecting the well-being of staff and residents.
Supporting Evidence
- Care staff face discrimination, physical and verbal abuse from residents and colleagues.
- Those experiencing discrimination or not belonging were more likely to be from a minoritized group.
- There is inconsistency in the existence, awareness, and currentness of diversity, equity, and inclusion policies.
- Company culture can support feelings of connection and belonging among staff.
- Care staff rely on peers and coworkers for support.
- Workplaces need infrastructure that reflects language diversity of residents and care staff.
Takeaway
This study talks about how important it is for everyone in assisted living homes to feel included and safe, and how some people face unfair treatment.
Methodology
The study involved individual and focus group interviews with various stakeholders in assisted living settings.
Participant Demographics
Participants included 25 direct care staff, 9 former direct care staff, 9 administrators, 7 management representatives, and 18 current residents from 23 AL/RC communities.
Digital Object Identifier (DOI)
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