How GPs Perceive Video Consultations
Author Information
Author(s): Wanderås Magnus Repstad, Abildsnes Eirik, Thygesen Elin, Martinez Santiago Gil
Primary Institution: University of Agder
Hypothesis
Why has the use of video consultations declined in Norwegian general practice since the start of the pandemic?
Conclusion
Most GPs have chosen to abandon video consultations as a routine modality due to their perceived lack of usefulness compared to other consultation methods.
Supporting Evidence
- Most GPs initially found video consultations exciting and easy to use.
- Video consultations were largely abandoned in favor of face-to-face and telephone consultations.
- Participants noted that video consultations could supplement but not replace in-person visits.
Takeaway
Doctors in Norway started using video calls during COVID-19 but found them less useful than in-person visits, so they mostly stopped using them.
Methodology
Qualitative study using semi-structured interviews with 13 GPs.
Potential Biases
The first author's background as a GP may have influenced participant responses.
Limitations
The study's qualitative design limits generalizability, and it did not include patient perspectives.
Participant Demographics
Participants varied in age, sex, and years of experience in general practice.
Digital Object Identifier (DOI)
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