Factors Influencing Missed Healthcare Appointments
Author Information
Author(s): Aldadi Asrar, Robb Kathryn A, Williamson Andrea
Primary Institution: Taif University, School of Health and Wellbeing, University of Glasgow
Hypothesis
What factors influence multiple non-utilised healthcare appointments from patients’ and healthcare providers’ perspectives?
Conclusion
Strong provider–patient relationships and flexible scheduling improve care accessibility and reduce missed appointments.
Supporting Evidence
- Strong provider–patient relationships improve care accessibility.
- Flexible scheduling and patient-centred approaches are pivotal.
- Addressing workplace discrimination is crucial for healthcare access.
- Tailored healthcare services are essential for comprehensive delivery.
- Overcoming geographical barriers is necessary for equitable access.
Takeaway
This study looks at why people miss their healthcare appointments and finds that good communication and support can help them attend more often.
Methodology
A systematic review of qualitative research using thematic synthesis to analyze factors influencing multiple non-utilised appointments.
Potential Biases
Potential bias due to methodological inconsistencies and reliance on researchers' experience.
Limitations
Limited number of studies included and challenges in distinguishing between single and multiple missed appointments.
Participant Demographics
Participants included patients and healthcare providers from diverse global healthcare settings.
Digital Object Identifier (DOI)
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