Parent Satisfaction with a Pediatric Practice in Germany
Author Information
Author(s): Weissenstein Anne, Straeter Alexandra, Villalon Gloria, Luchter Elisabeth, Bittmann Stefan
Primary Institution: Ped Mind Institute, Aerzte- und Finanzzentrum Epe
Hypothesis
What factors predict parental satisfaction in a pediatric day center?
Conclusion
Parental satisfaction is crucial for the success of a pediatric day center, influenced by factors like waiting time and staff friendliness.
Supporting Evidence
- 91% of parents would return to the pediatric practice.
- 84.2% of parents would recommend the practice to others.
- Mean satisfaction scores were above 3.5 on a 4-point scale.
Takeaway
Parents want to be happy with their child's doctor, and things like short wait times and friendly staff help a lot.
Methodology
A questionnaire was distributed to 127 parents visiting a pediatric day center, with 67 responding.
Potential Biases
Parents may have biased responses based on their immediate experiences after the visit.
Limitations
The study may not represent all parents due to the limited sample size and specific location.
Participant Demographics
{"gender":{"mother":57,"father":4},"age":{"under_20":0,"21-30":24,"31-40":29,"over_40":9},"education":{"secondary_modern":4,"middle_school":34,"high_school":19},"child_age":{"1-5":44,"5-10":10,"10-15":8},"child_gender":{"male":33,"female":30},"insurance_status":{"statutory":57,"mixed":3,"private":3}}
Statistical Information
P-Value
p<0.001
Statistical Significance
p<0.05
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