Patient Satisfaction with Healthcare Services for Multiple Sclerosis in Saudi Arabia
Author Information
Author(s): Al-Dossari Dalal Salem, Al-Zaagi Ibrahim Abdulaziz, Salamma Mashael Abdulrahman Bin, Alghamdi Faisal Abdulaziz, Althobaiti Ahmed Hasan, Al-Harbi Abdullah Bin Dakhil Allah bin Awad, Alshelali Abdullah Rashed, Hassan Anham Nabil, Ali Baleegh Mohammed, Ali Sheraz
Primary Institution: King Saud Medical City, Ministry of Health, Riyadh, Saudi Arabia
Hypothesis
What factors affect the satisfaction of patients with multiple sclerosis towards healthcare services?
Conclusion
Patients with multiple sclerosis showed moderate satisfaction with healthcare services, but specific areas like decision-making and illness management need improvement.
Supporting Evidence
- Overall satisfaction score was 63.59 ± 14.54, indicating moderate satisfaction.
- Patients were most satisfied with general aspects of care and doctor relationships.
- Longer disease duration was negatively correlated with satisfaction.
- Higher education and marital status were associated with increased satisfaction.
- Significant differences in satisfaction were found based on gender and educational level.
Takeaway
This study asked people with multiple sclerosis how happy they are with their healthcare. They found that most are okay with it, but some parts could be better.
Methodology
A cross-sectional survey using the CANHELP Lite questionnaire was conducted at King Saud Medical City.
Potential Biases
Potential selection bias due to the study being conducted at a single tertiary care center.
Limitations
The study's findings may not be generalizable due to selection bias from a single center and the cross-sectional design limits causal inferences.
Participant Demographics
80% female, average age 31.6 years, mean disease duration 5.22 years.
Statistical Information
P-Value
p<0.01
Statistical Significance
p<0.01
Digital Object Identifier (DOI)
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