Telephone and face to face methods of assessment of veteran's community reintegration yield equivalent results
2011

Comparing Telephone and In-Person Assessments for Veterans' Community Reintegration

Sample size: 102 publication Evidence: moderate

Author Information

Author(s): Linda J Resnik, Melissa A Clark, Matthew Borgia

Primary Institution: Brown University

Hypothesis

CRIS scores derived from the telephone administration would be equivalent to those derived through in-person administration.

Conclusion

Telephone administration of the CRIS measure yielded equivalent results to in-person administration.

Supporting Evidence

  • ICCs for the subscales were 0.92 for Extent, 0.85 for Perceived, and 0.89 for Satisfaction.
  • 93% of items had ICCs of 0.5 or above, indicating moderate reliability.
  • Telephone administration may lower costs and decrease administrative burden.

Takeaway

This study found that asking veterans about their community participation over the phone gives similar results as asking them in person, which can save time and money.

Methodology

A convenience sample of 102 subjects was randomly assigned to receive either telephone or in-person interviews, with both conducted within one week.

Potential Biases

Potential social desirability bias may affect responses, particularly for sensitive topics.

Limitations

The study design limits inferences about whether differences in item responses were due to the mode of administration or the actual test-retest reliability of the item.

Participant Demographics

{"gender":{"male":74,"female":28},"age_mean":49,"age_sd":8.3}

Statistical Information

Confidence Interval

0.88-0.94

Digital Object Identifier (DOI)

10.1186/1471-2288-11-98

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