Organizational Citizenship Behavior: Adapting and Validating the OCB Scale
Author Information
Author(s): Neves Paula C., Palma-Moreira Ana, Andrade Cláudia, Au-Yong-Oliveira Manuel
Primary Institution: Escola Superior de Educação, Politécnico de Coimbra, Portugal
Hypothesis
Can the OCB scale (CCOE-R) be adapted for broader workplace applications beyond the educational context?
Conclusion
The adapted OCB scale (OCB-G) is a valid and reliable tool for assessing organizational citizenship behavior across various work contexts.
Supporting Evidence
- The OCB-G scale showed excellent reliability with a Cronbach's alpha of 0.91.
- Exploratory factor analysis revealed a unidimensional structure explaining 53% of the variance.
- Confirmatory factor analysis confirmed the scale's validity with adequate fit indices.
Takeaway
This study created a new way to measure how helpful and cooperative people are at work, which can help organizations do better.
Methodology
The study used exploratory and confirmatory factor analyses to validate the OCB scale with a sample of 740 participants.
Potential Biases
Self-reporting may lead to social desirability bias, affecting the accuracy of the results.
Limitations
The study's non-probabilistic sampling method and reliance on self-reported data may introduce bias.
Participant Demographics
Participants were aged 19 to 74, with 58.9% female and 41.5% male, from various Portuguese-speaking countries.
Statistical Information
P-Value
p<0.001
Statistical Significance
p<0.001
Digital Object Identifier (DOI)
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