Understanding Patient Satisfaction in Psychiatric Treatment
Author Information
Author(s): Soergaard Knut W, Nivison Mary, Hansen Vidje, Oeiesvold Terje
Primary Institution: Nordland Hospital Trust, Bodo/Institute of Clinical Medicine, Dept. of Clinical Psychiatry, University of Tromso, Norway
Hypothesis
How do acknowledgement of illness and treatment needs affect patient satisfaction in first-time admitted psychiatric patients?
Conclusion
Patient satisfaction is influenced by age, worry about illness, and social needs, with older patients generally reporting higher satisfaction.
Supporting Evidence
- Older patients reported higher satisfaction levels compared to younger patients.
- Patients with high worry scores at admission had more positive evaluations.
- Social needs were linked to neutral satisfaction scores, indicating potential unmet needs.
Takeaway
This study found that older patients who are worried about their illness tend to be more satisfied with their psychiatric treatment.
Methodology
Participants filled out a standardized user satisfaction form before discharge, and various scales were used to measure treatment needs and acknowledgement of illness.
Potential Biases
Patients' evaluations may have been influenced by their mental health status and familiarity with staff.
Limitations
High attrition rate and exclusion of patients with language barriers may have led to non-response biases.
Participant Demographics
First-time admitted patients aged 18 to 65 from Nordland Hospital, Norway.
Statistical Information
P-Value
0.006
Statistical Significance
p<0.01
Digital Object Identifier (DOI)
Want to read the original?
Access the complete publication on the publisher's website