IMPLEMENTATION BOOSTER: REFLECTION AND ACTION AT THE FRONTLINE
2024
Improving Care for Older Adults at MinuteClinic
publication
Evidence: moderate
Author Information
Author(s): Dolansky Mary, Little Kevin, Pino Lilia, Nabong Jennifer, Bender Anna
Primary Institution: Case Western Reserve University
Hypothesis
Can the Reflection and Action strategy enhance provider competency and confidence in delivering the 4Ms of care?
Conclusion
The Reflection and Action strategy significantly improved adherence to the 4Ms framework among providers at MinuteClinic.
Supporting Evidence
- Cycle 1 showed a 12.5% increase in comprehensive documentation of the 4Ms.
- Cycle 2 resulted in a further 9.8% increase in adherence to the 4Ms.
- Cycle 3 achieved a 27.7% increase in adherence to the 4Ms.
Takeaway
This study shows that by using a new strategy, healthcare providers can get better at helping older adults with their mobility, medications, mental health, and personal needs.
Methodology
The study involved three small-scale experiments using the Plan, Do, Study, Act model to test the Reflection and Action strategy.
Digital Object Identifier (DOI)
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