Benchmarking Hospital Information Systems
Author Information
Author(s): Martin Dugas, Markus Eckholt, Holger Bunzemeier
Primary Institution: University of Münster
Hypothesis
How can completeness and timeliness of discharge letters be measured in an automated way for a commercial HIS?
Conclusion
Regular monitoring of HIS key figures can contribute to a continuous HIS improvement process.
Supporting Evidence
- The overall usage of scheduling increased during the observation period by 62%.
- Completeness of discharge letters varied significantly between departments, ranging from 51% to 99%.
- Time to switch user accounts was measured at 10.5 seconds, indicating technical performance.
Takeaway
This study looked at how hospitals can check if they are doing a good job with their paperwork and scheduling. By keeping track of this information, hospitals can get better over time.
Methodology
The study analyzed time-to-completion of discharge letters and usage of patient scheduling monthly over one year at a major university hospital in Germany.
Potential Biases
Heterogeneity of HIS usage may be influenced by organizational issues and different needs of specialties.
Limitations
The analysis of completeness of discharge letters is affected by different use of specialized subsystems or standard word processing without centralized data management.
Participant Demographics
The study was conducted at a tertiary care referral center with approximately 1500 beds.
Digital Object Identifier (DOI)
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