Missing Clinical Information in NHS hospital outpatient clinics: prevalence, causes and effects on patient care
2011

Missing Clinical Information in NHS Hospital Outpatient Clinics

Sample size: 1161 publication Evidence: moderate

Author Information

Author(s): Burnett Susan J, Deelchand Vashist, Franklin Bryony Dean, Moorthy Krishna, Vincent Charles

Primary Institution: Imperial College London

Hypothesis

What is the prevalence, nature, and impact of missing clinical information in NHS hospital outpatient appointments?

Conclusion

The study found that 15% of outpatient consultations had missing clinical information, which can lead to delays and risks to patient care.

Supporting Evidence

  • 15% of outpatient consultations had missing clinical information.
  • 32% of patients with missing information experienced delays in care.
  • 20% of patients faced a risk of harm due to missing information.

Takeaway

Sometimes doctors don't have all the information they need when seeing patients, which can cause delays and even put patients at risk.

Methodology

Prospective descriptive study with data collected by surgeons and interviews conducted to explore causes of missing information.

Potential Biases

Potential bias if clinicians exaggerated problems due to frustration with the system.

Limitations

Data collection relied on busy doctors, which may lead to under-reporting and subjective assessments of risk.

Participant Demographics

Patients attending outpatient clinics in three large teaching hospitals in the UK.

Statistical Information

Confidence Interval

13% to 17.1%

Digital Object Identifier (DOI)

10.1186/1472-6963-11-114

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