Utilization, Satisfaction, and Clinical Outcomes of People of Color and White Adults Using an Employer-Sponsored Digital Mental Health Platform
2024

Digital Mental Health Platform for People of Color and White Adults

Sample size: 947 publication 10 minutes Evidence: moderate

Author Information

Author(s): Sara J. Sagui Henson, Camille E. Welcome Chamberlain, Brooke J. Smith, Jessica L. Jackson, Sharon L. Adusei, Cynthia M. Castro Sweet

Primary Institution: Modern Health, San Francisco, CA, USA

Hypothesis

How do People of Color and White adults use and benefit from an employer-sponsored digital mental health platform?

Conclusion

Utilization, satisfaction, and clinical effectiveness were similar between People of Color and White adults using the digital mental health platform.

Supporting Evidence

  • At baseline, there were no significant differences in preferred topics of focus or rates of depression, anxiety, or loneliness.
  • POC adults preferred one-on-one care more than White adults.
  • After 3 months, there were no differences in therapeutic alliance or likelihood of improving clinical symptoms.

Takeaway

This study looked at how different races use a mental health app provided by their jobs, finding that both groups had similar experiences and benefits.

Methodology

An observational study with surveys completed by 947 adults (42% POC) at baseline and three-month follow-up.

Potential Biases

Potential bias due to voluntary participation and the socioeconomic range being constricted.

Limitations

The study was limited to adults who could access mental healthcare through their employer-sponsored benefits, which may affect generalizability.

Participant Demographics

42% identified as People of Color, with a diverse representation across various racial and ethnic identities.

Statistical Information

P-Value

p = 0.02 for preference of one-on-one care

Statistical Significance

p<0.05

Digital Object Identifier (DOI)

10.3390/ijerph21121660

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