Automated telephone follow-up after breast cancer: an acceptability and feasibility pilot study
2008

Automated Telephone Follow-Up After Breast Cancer

Sample size: 110 publication Evidence: moderate

Author Information

Author(s): Montgomery D A, Krupa K, Wilson C, Cooke T G

Primary Institution: University Department of Surgery, Glasgow Royal Infirmary

Hypothesis

Is an automated telephone follow-up system an acceptable and feasible method for breast cancer patients?

Conclusion

Automated telephone follow-up is acceptable to women and has the potential to reduce attendance at clinic.

Supporting Evidence

  • 91% of women approached agreed to participate in the study.
  • 71% of participants completed follow-up using the automated system one year later.
  • 65.33% of participants liked the automated system and preferred it over clinic visits.

Takeaway

This study shows that women with breast cancer can use a phone system to check in about their health instead of going to the clinic, which many found easier.

Methodology

A prospective cohort study where women completed a questionnaire on paper and then via an automated telephone system.

Potential Biases

Potential bias in self-reported data and the influence of the initial phone call from a doctor.

Limitations

The study was a pilot and may not represent all breast cancer patients, particularly older ones who may prefer in-person visits.

Participant Demographics

Mean age of participants was 62 years, with a standard deviation of 11.8 years.

Digital Object Identifier (DOI)

10.1038/sj.bjc.6604567

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