Automated Telephone Follow-Up After Breast Cancer
Author Information
Author(s): Montgomery D A, Krupa K, Wilson C, Cooke T G
Primary Institution: University Department of Surgery, Glasgow Royal Infirmary
Hypothesis
Is an automated telephone follow-up system an acceptable and feasible method for breast cancer patients?
Conclusion
Automated telephone follow-up is acceptable to women and has the potential to reduce attendance at clinic.
Supporting Evidence
- 91% of women approached agreed to participate in the study.
- 71% of participants completed follow-up using the automated system one year later.
- 65.33% of participants liked the automated system and preferred it over clinic visits.
Takeaway
This study shows that women with breast cancer can use a phone system to check in about their health instead of going to the clinic, which many found easier.
Methodology
A prospective cohort study where women completed a questionnaire on paper and then via an automated telephone system.
Potential Biases
Potential bias in self-reported data and the influence of the initial phone call from a doctor.
Limitations
The study was a pilot and may not represent all breast cancer patients, particularly older ones who may prefer in-person visits.
Participant Demographics
Mean age of participants was 62 years, with a standard deviation of 11.8 years.
Digital Object Identifier (DOI)
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