Patient Experiences in Outpatient Care
Author Information
Author(s): Lena Rosenlund, Sofie Jakobsson, Helen Lloyd, Anna Diffner, Åsa Lundgren‐Nilsson, Anna Dencker
Primary Institution: University of Gothenburg
Hypothesis
What characterises communication and collaboration within a patient and professional partnership in outpatient care settings?
Conclusion
Collaboration in outpatient settings requires availability, continuity, and a healthcare system that adapts to patients' needs and resources.
Supporting Evidence
- Participants described the importance of being seen and heard by healthcare providers.
- Trust was built through transparent communication and shared decision-making.
- Patients valued having access to their electronic health records for better collaboration.
- Support from family and peers was crucial for managing their health.
- Continuity of care was essential for building trust with healthcare providers.
Takeaway
Patients want to work together with their doctors and need support to manage their health. Good communication helps everyone feel better.
Methodology
Qualitative descriptive study using semi-structured interviews and thematic analysis.
Potential Biases
Participants were recruited from patient councils, possibly leading to a more engaged sample.
Limitations
Participants may not represent all chronic conditions as most had cancer experiences and some had lived with their conditions for a long time.
Participant Demographics
15 adults aged 30 to 78, mostly with cancer diagnoses, including both men and women.
Digital Object Identifier (DOI)
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