Engagement and Retention: Measuring Breadth and Depth of Participant Use of an Online Intervention
2010

Measuring Engagement in an Online Intervention for Fruit and Vegetable Consumption

Sample size: 2513 publication 10 minutes Evidence: high

Author Information

Author(s): Eysenbach Gunther, Van 't Riet Jonathan, Couper Mick P, Alexander Gwen L, Zhang Nanhua, Little Roderick JA, Maddy Noel, Nowak Michael A, McClure Jennifer B, Calvi Josephine J, Rolnick Sharon J, Stopponi Melanie A, Cole Johnson Christine

Primary Institution: University of Michigan

Hypothesis

Tailored online interventions will lead to greater participant engagement and improved dietary outcomes compared to untailored interventions.

Conclusion

Tailored interventions significantly increased participant engagement and positively influenced dietary changes.

Supporting Evidence

  • Participants in tailored intervention arms showed significantly more engagement than those in the untailored arm.
  • Greater engagement was associated with higher retention rates in follow-up surveys.
  • Engagement measures were significantly correlated with positive changes in fruit and vegetable consumption.

Takeaway

This study shows that when people get personalized help online, they are more likely to stick with it and eat more fruits and vegetables.

Methodology

Participants were randomized into three groups and their engagement was measured through paradata analysis of their online interactions.

Potential Biases

Potential bias due to the use of incentives for participation and reliance on automated reminders.

Limitations

Findings may not generalize to all Internet users due to eligibility requirements for Internet access and email accounts.

Participant Demographics

Participants were aged 21 to 65, with 69% women, 66% white, 24% African American, and 8% Hispanic.

Statistical Information

P-Value

<0.001

Statistical Significance

p<0.01

Digital Object Identifier (DOI)

10.2196/jmir.1430

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