Rural patients' satisfaction with humanistic nursing care in Chinese Public Tertiary Hospitals: a national cross-sectional study
2024

Rural Patients' Satisfaction with Humanistic Nursing Care in China

Sample size: 8263 publication 10 minutes Evidence: moderate

Author Information

Author(s): Li Chuang, Wang Ning, Zhang Haixin, Yan Yongguang, Chen Huiling, Jiang Ruxin, Chang Yulan, Zhao Pingfan, Cheng Qiaomei, Song Bing, Guo Shujie

Primary Institution: Henan Provincial People's Hospital, Zhengzhou University People's Hospital

Hypothesis

What factors influence rural patients' satisfaction with humanistic nursing care in large public tertiary hospitals in China?

Conclusion

Older adults, widowed individuals, and first-time patients expressed lower levels of satisfaction, indicating a need for tailored interventions.

Supporting Evidence

  • Satisfaction with nursing humanistic care among rural Chinese patients was low with an overall mean satisfaction score of 81.62 ± 16.85.
  • Significant differences in satisfaction were found based on age, marital status, number of children, educational attainment, occupation, monthly household income, department visited, type of medical insurance, and first-time visitor.
  • Older patients reported lower satisfaction scores, particularly those over 80 years old.

Takeaway

This study found that many rural patients in China are not very happy with the nursing care they receive, especially older people and those visiting for the first time.

Methodology

A national cross-sectional study using a multistage, stratified sampling method to collect data from 8,263 patients in large public tertiary hospitals.

Potential Biases

Potential selection bias due to the nature of the sample, which may not represent all rural patients.

Limitations

The cross-sectional design limits causal inferences, and there may be selection bias as participants might have higher educational and economic levels.

Participant Demographics

The sample included 52.38% male and 47.62% female patients, with a majority aged between 50 and 70 years, mostly married, and having low educational attainment.

Statistical Information

P-Value

0.022

Statistical Significance

p<0.05

Digital Object Identifier (DOI)

10.3389/fpubh.2024.1455305

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