Patient satisfaction survey of a newly established footwear bank in a rehabilitation hospital
2011
Patient Satisfaction with a Footwear Bank in a Rehabilitation Hospital
Sample size: 28
publication
Evidence: low
Author Information
Author(s): Corkhill Christine, Eastham Adrian
Primary Institution: Department of Podiatry, Eastern Health, Australia
Hypothesis
Does the establishment of a Footwear Bank improve patient satisfaction and footwear quality for rehabilitation patients?
Conclusion
The Footwear Bank has been successful in meeting patient needs and improving satisfaction with footwear.
Supporting Evidence
- 79% of patients considered the shoes successful.
- 93% of patients are still wearing the shoes.
- 93% of patients were happy with the service.
Takeaway
A Footwear Bank was set up to help patients find good shoes, and most patients were happy with the shoes they got.
Methodology
Patients who purchased footwear were surveyed by telephone with five questions.
Limitations
The survey size was small and may not represent all patients.
Participant Demographics
Patients from the Peter James Centre who purchased footwear.
Digital Object Identifier (DOI)
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