Outpatient Reactions to a Post-COVID Transition from Virtual to In-Person Care
2024

Patient Reactions to Transitioning from Virtual to In-Person Mental Health Care

Sample size: 134 publication Evidence: moderate

Author Information

Author(s): Mertz Kathryn, Baldinger Samantha, Rivas Jennifer, Nikzad Amir, Scarpelli Michael, Greenwald Blaine

Primary Institution: Zucker Hillside Hospital

Hypothesis

How do geriatric psychiatry patients feel about the transition from virtual to in-person care after the COVID-19 pandemic?

Conclusion

Geriatric psychiatry outpatients are equally satisfied with virtual and in-person visits, but many face challenges when returning to in-person care.

Supporting Evidence

  • 43% of patients engaged in tele-video, 43% in audio-only, and 17% utilized both.
  • Virtual care had a mean satisfaction score of 4.1, while in-person care had a mean score of 4.2.
  • 75% of patients identified medical issues as a significant challenge when returning to in-person care.

Takeaway

Elderly patients are just as happy with online mental health visits as they are with in-person ones, but some find it hard to go back to seeing doctors in person.

Methodology

Patients were surveyed about their satisfaction with virtual versus in-person care and challenges faced in returning to in-person visits.

Potential Biases

Potential selection bias as only patients who attended the clinic were surveyed.

Limitations

The study only surveyed patients from one clinic and may not represent all geriatric psychiatry patients.

Participant Demographics

Patients from a geriatric psychiatry clinic, primarily elderly individuals.

Statistical Information

P-Value

0.82

Statistical Significance

p=0.82

Digital Object Identifier (DOI)

10.1093/geroni/igae098.3432

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