Health Insurance and Family Caregivers: Caregivers’ Perceptions of Communication by Service Providers
2024
Caregivers’ Perceptions of Communication by Service Providers
Sample size: 244
publication
Author Information
Author(s): Balmuth Alexa, Felts Adam, Ashebir Sophia, Brady Samantha, Lee Chaiwoo, D’Ambrosio Lisa, Coughlin Joseph
Primary Institution: Massachusetts Institute of Technology
Hypothesis
How do family caregivers perceive and interact with their care recipient’s health insurer?
Conclusion
Many family caregivers are unaware of the caregiving benefits offered by their loved one's health insurance, despite high levels of reported coverage.
Supporting Evidence
- Caregivers reported high levels of health insurance coverage among care recipients.
- Many caregivers were unsure if their loved one's health insurance provided caregiving benefits.
- Results indicate a need for improved communication between health insurers and caregivers.
Takeaway
Caregivers often don't know what help their family member's health insurance provides, which can make their job harder.
Methodology
Survey of 244 family caregivers paired with qualitative interviews.
Participant Demographics
Current family caregivers of older adults.
Digital Object Identifier (DOI)
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