Satisfaction with web-based training in an integrated healthcare delivery network: do age, education, computer skills and attitudes matter?
2008

Satisfaction with Web-Based Training in Healthcare

Sample size: 13537 publication Evidence: high

Author Information

Author(s): Atreja Ashish, Mehta Neil B, Jain Anil K, Harris CM, Ishwaran Hemant, Avital Michel, Fishleder Andrew J

Primary Institution: Cleveland Clinic Foundation

Hypothesis

Does age, education, computer skills, and attitudes affect satisfaction with web-based training among healthcare professionals?

Conclusion

Web-based training is perceived as satisfactory by healthcare professionals, regardless of their age, education level, or prior computer experience.

Supporting Evidence

  • Over 75% of respondents were satisfied with the training.
  • 65% preferred web-based training over traditional instructor-led training.
  • Instructional Design Effectiveness, Website Usability, and Course Usefulness were key predictors of satisfaction.

Takeaway

Healthcare workers are happy with online training, and it works well for everyone, no matter how old they are or how much school they've had.

Methodology

Observational, cross-sectional survey of healthcare professionals measuring satisfaction and predictors of satisfaction with web-based training.

Potential Biases

Potential bias due to self-reported satisfaction and lack of comparison with traditional training methods.

Limitations

The study measured satisfaction but did not assess actual changes in knowledge or behavior.

Participant Demographics

{"mean_age":40.5,"female_percentage":76.1,"race_distribution":{"African_American":14.4,"American_Indian":0.2,"Asian":4.6,"Caucasian":78.4,"Hispanic":2.4},"education_levels":{"high_school":22.3,"bachelor":33.7,"master":8.6,"doctorate":15.3,"other":20.0}}

Statistical Information

P-Value

<0.001

Statistical Significance

p<0.001

Digital Object Identifier (DOI)

10.1186/1472-6920-8-48

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