Following Up Nonrespondents to an Online Weight Management Intervention: Randomized Trial Comparing Mail versus Telephone
2007

Following Up Nonrespondents to an Online Weight Management Intervention

Sample size: 700 publication 10 minutes Evidence: moderate

Author Information

Author(s): Mick P Couper, Andy Peytchev, Victor J Strecher, Kendra Rothert, Julia Anderson

Primary Institution: University of Michigan

Hypothesis

The study aims to examine the effect of nonresponse on key outcomes and explore ways to reduce attrition in follow-up surveys.

Conclusion

Mail is an effective way to reduce attrition to online surveys, while telephone follow-up might lead to overestimating weight loss.

Supporting Evidence

  • Response rates were 59% for telephone and 55% for mail follow-up surveys.
  • Mail follow-up was significantly cheaper than telephone follow-up.
  • Older participants were more likely to report technical issues as reasons for noncompletion.

Takeaway

This study looked at how to get people who didn't respond to an online weight loss program to answer questions later. They found that sending mail works well and is cheaper than calling people.

Methodology

700 nonrespondents were randomly assigned to either a mail or telephone follow-up survey to compare response rates and costs.

Potential Biases

Potential social desirability bias in telephone responses may affect the accuracy of reported weight loss.

Limitations

The study was conducted within a specific health maintenance organization, which may limit generalizability.

Participant Demographics

Average age of participants was 45.4 years; 82.8% were female, 56.6% were white, and 35.6% were African American.

Statistical Information

P-Value

p<0.05

Confidence Interval

95% CI, 2.90-5.53

Statistical Significance

p<0.05

Digital Object Identifier (DOI)

10.2196/jmir.9.2.e16

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