MARKETING ISN’T MAGIC: HOW ALTER LEVERAGED THESE BEST PRACTICES TO INCREASE RECRUITMENT AND RETENTION
2024

Improving Recruitment and Retention in Dementia Programs

Sample size: 100000 publication Evidence: high

Author Information

Author(s): Epps Fayron, Suggs Andy

Primary Institution: The University of Texas Health San Antonio

Hypothesis

Using emotional storytelling in marketing can enhance recruitment and retention in dementia programs.

Conclusion

The ALTER program successfully increased its participant numbers from 7,500 to over 100,000 by improving its marketing strategy.

Supporting Evidence

  • The program secured 83 partnerships over four years.
  • ALTER exceeded its partner goals by over 300%.
  • The marketing strategy improved recruitment reach significantly.

Takeaway

The program changed how it talked about dementia to make it more relatable, which helped them get a lot more people involved.

Methodology

The program used internal ideation sessions, competitive audits, and interviews to redefine its marketing approach.

Participant Demographics

Primarily African American communities and faith groups in Georgia and beyond.

Digital Object Identifier (DOI)

10.1093/geroni/igae098.3453

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