TRANSFORMING TELEHEALTH ACCESS: INTEGRATING BEHAVIORAL HEALTH AND TECHNOLOGY COACHING
2024

Improving Telehealth Access for Older Adults

Sample size: 22 publication Evidence: high

Author Information

Author(s): Carbajal-Madrid Pedro, Holben Rachel

Primary Institution: SCAN Health Plan

Hypothesis

Can integrating behavioral health and technology coaching improve telehealth access for older adults?

Conclusion

The T.E.C program significantly improved digital literacy and technology engagement among older adults using telehealth services.

Supporting Evidence

  • Only 21% of older adults in the U.S. utilize telehealth services.
  • The Insights program serves over 2,400 individuals and offers no-cost mental health services.
  • The T.E.C program significantly increased digital literacy from 1.13 to 2.94.
  • Technology engagement improved from .44 to .75 after the T.E.C program.

Takeaway

Older adults often struggle with technology, but a new program helps them learn how to use it for online therapy, making it easier for them to get help.

Methodology

The study involved pre and post testing of digital literacy and technology engagement among participants in the T.E.C program.

Participant Demographics

Individuals aged 55 and over, including their caregivers.

Statistical Information

P-Value

p<.0001

Statistical Significance

p<0.0001

Digital Object Identifier (DOI)

10.1093/geroni/igae098.3442

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