Improving End-of-Life Experiences at Home Through Compassionate Communication
Author Information
Author(s): McEwan Kathryn, Atkinson Joanne, Clarke Amanda, Bate Angela, Jeffery Caroline, Dalkin Sonia
Primary Institution: University of Northumbria at Newcastle
Hypothesis
How can skilled communication from Rapid Response Service staff improve the experiences of patients and caregivers at the end-of-life at home?
Conclusion
Skilled communication from specialist palliative care staff can significantly enhance the experience of dying at home for patients and caregivers.
Supporting Evidence
- RRS staff provided compassionate communication that improved caregivers' understanding and reduced their fears.
- Caregivers reported feeling more prepared to manage end-of-life care at home due to the skilled communication from RRS staff.
- Time availability for RRS staff allowed for deeper relationships and better communication with patients and caregivers.
Takeaway
When people are dying at home, having nurses who take the time to talk and explain things can help families feel less scared and more prepared.
Methodology
The study used a realist evaluation approach, involving semi-structured interviews with patients, caregivers, and healthcare staff to explore the impact of skilled communication.
Potential Biases
Potential bias in participant selection due to the vulnerability of caregivers at the time of recruitment.
Limitations
The sample may not represent all demographics, as it primarily included white, British, middle-class participants.
Participant Demographics
Participants included patients and caregivers primarily from white, British, middle-class backgrounds.
Digital Object Identifier (DOI)
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