Improving Primary Care Physicians' Interpersonal Skills
Author Information
Author(s): Cheraghi-Sohi Sudeh, Bower Peter
Primary Institution: National Primary Care Research and Development Centre, University of Manchester
Hypothesis
Can feedback from patient assessments and brief training improve the interpersonal skills of primary care physicians?
Conclusion
There is limited evidence that patient-based feedback is effective, and brief training as currently delivered is not effective.
Supporting Evidence
- Nine studies were included in the review, with two focusing on patient feedback and seven on brief training.
- One feedback study showed a significant positive effect on patient satisfaction.
- Only one training study reported a significant positive effect.
Takeaway
The study looked at ways to help doctors be nicer to patients, but found that the methods tested didn't work very well.
Methodology
Systematic review of randomized controlled trials.
Potential Biases
Potential publication bias and language bias may affect the results.
Limitations
The small number of trials and variation in training methods limit the conclusions that can be drawn.
Participant Demographics
Included primary care physicians and their patients, with a mix of experienced practitioners and trainees.
Digital Object Identifier (DOI)
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