The acceptability and impact of a randomised controlled trial of welfare rights advice accessed via primary health care: qualitative study
2006

Welfare Rights Advice and Its Impact on Older Adults

Sample size: 25 publication Evidence: moderate

Author Information

Author(s): Moffatt Suzanne, Mackintosh Joan, White Martin, Howel Denise, Sandell Adam

Primary Institution: University of Newcastle upon Tyne

Hypothesis

Does welfare rights advice accessed via primary health care improve the quality of life for individuals aged 60 and over?

Conclusion

Welfare rights advice for people aged 60 and over accessed through primary care positively impacts quality of life and social participation.

Supporting Evidence

  • Participants felt the trial was a positive experience and appreciated the domiciliary nature of the intervention.
  • Most participants reported increased confidence in applying for benefits after receiving advice.
  • 14 out of 25 participants received financial awards, with a median weekly income gain of £57.

Takeaway

This study shows that getting help with welfare rights can make older people feel better about their lives and help them get more money.

Methodology

Qualitative study with semi-structured interviews conducted with participants from a randomised controlled trial.

Potential Biases

Participants may have had positive views due to their willingness to be interviewed further.

Limitations

The qualitative data were derived from a sub-sample of RCT participants, which may not represent all views.

Participant Demographics

Men and women aged 60 years or over from four general practices in Newcastle upon Tyne.

Digital Object Identifier (DOI)

10.1186/1471-2458-6-163

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