Virtual Care Appointments and Experience Among Older Rural Patients with Chronic Conditions in New South Wales: An Analysis of Existing Survey Data
2024

Virtual Care for Older Rural Patients with Chronic Conditions

Sample size: 264 publication 10 minutes Evidence: moderate

Author Information

Author(s): Price Eloise A. B., Hamiduzzaman Mohammad, McLennan Vanette, Williams Christopher, Flood Victoria

Primary Institution: The University of Sydney

Hypothesis

What is the relationship between demographics, chronic conditions, and virtual care use among older rural patients?

Conclusion

Older rural patients with chronic conditions reported high satisfaction with virtual care, but technological issues impacted their experiences.

Supporting Evidence

  • 65.8% of patients rated their virtual care experience as 'very good'.
  • Patients with multimorbidity were 1.8 times more likely to have more virtual care appointments.
  • Technological issues correlated with negative experiences in virtual care.

Takeaway

This study shows that older people living in the countryside can get healthcare through video calls, which makes it easier for them to see doctors without traveling far.

Methodology

The study analyzed existing survey data from 2020 to 2022, focusing on older rural patients' experiences with virtual care.

Potential Biases

Potential cognitive bias due to repeated survey participation and exclusion of non-English speakers.

Limitations

The sample size was small, and the study may not represent all rural experiences due to broad categorization of rurality.

Participant Demographics

Median age 74 years; 51.1% women; 64% had a longstanding chronic illness.

Statistical Information

P-Value

p<0.05

Confidence Interval

95% CI 0.86–3.78

Statistical Significance

p<0.05

Digital Object Identifier (DOI)

10.3390/ijerph21121678

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