PUTTING NEGOTIAGE IN ACTION: APPLYING SKILLS FROM AN AI-BASED NEGOTIATION TRAINING FOR CAREGIVERS OF OLDER ADULTS
2024
Using AI to Help Caregivers Negotiate Conflicts
Sample size: 119
publication
Evidence: moderate
Author Information
Author(s): Joblin Celie, Murawski Alaine, Tschoe Marianne, Ramirez-Zohfeld Vanessa, Mell Johnathan, Brett Jeanne, Lindquist Lee
Primary Institution: Northwestern University
Hypothesis
Can AI-based negotiation training improve conflict resolution skills among family caregivers of older adults?
Conclusion
The NegotiAge training positively influenced how family caregivers manage conflicts with older adults.
Supporting Evidence
- 73% of participants managed conflicts related to caregiving after the training.
- 86% of participants reported handling conflicts differently due to the training.
- Participants applied negotiation skills in various contexts beyond caregiving.
Takeaway
This study shows that training caregivers with AI can help them solve problems better when taking care of older people.
Methodology
Caregivers participated in a randomized controlled trial and were surveyed a month later about their use of negotiation skills.
Participant Demographics
Mean age 53.5 years, 75.6% female, 32.8% Black.
Digital Object Identifier (DOI)
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