PUTTING NEGOTIAGE IN ACTION: APPLYING SKILLS FROM AN AI-BASED NEGOTIATION TRAINING FOR CAREGIVERS OF OLDER ADULTS
2024

Using AI to Help Caregivers Negotiate Conflicts

Sample size: 119 publication Evidence: moderate

Author Information

Author(s): Joblin Celie, Murawski Alaine, Tschoe Marianne, Ramirez-Zohfeld Vanessa, Mell Johnathan, Brett Jeanne, Lindquist Lee

Primary Institution: Northwestern University

Hypothesis

Can AI-based negotiation training improve conflict resolution skills among family caregivers of older adults?

Conclusion

The NegotiAge training positively influenced how family caregivers manage conflicts with older adults.

Supporting Evidence

  • 73% of participants managed conflicts related to caregiving after the training.
  • 86% of participants reported handling conflicts differently due to the training.
  • Participants applied negotiation skills in various contexts beyond caregiving.

Takeaway

This study shows that training caregivers with AI can help them solve problems better when taking care of older people.

Methodology

Caregivers participated in a randomized controlled trial and were surveyed a month later about their use of negotiation skills.

Participant Demographics

Mean age 53.5 years, 75.6% female, 32.8% Black.

Digital Object Identifier (DOI)

10.1093/geroni/igae098.3137

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