User and Staff Experiences of a Revised Process for Coordinating Support
Author Information
Author(s): Amanda Jones
Primary Institution: School of Education, Health and Social Studies, Dalarna University, Falun, Sweden
Hypothesis
How do users and staff experience a revised process for coordinated individual planning that incorporates shared decision-making?
Conclusion
Incorporating shared decision-making through the revised coordinated individual planning process enhances user involvement and emotional security.
Supporting Evidence
- The revised process was perceived to enhance emotional security through predictability.
- Users felt more involved and respected as contributors in the decision-making process.
- Staff reported improved collaboration and trust among team members.
Takeaway
This study shows that when users and staff work together in planning support, it makes everyone feel safer and more involved.
Methodology
Qualitative interview study using semi-structured interviews and reflexive thematic analysis.
Potential Biases
Potential bias due to convenience sampling and the influence of staff relationships on participant selection.
Limitations
The study did not explore how the revised process was used in practice, and convenience sampling may limit the diversity of experiences.
Participant Demographics
Eight staff members (mostly female) and five users (all female) aged 18-65 with experience in the revised process.
Digital Object Identifier (DOI)
Want to read the original?
Access the complete publication on the publisher's website