Process evaluation of a web-based intervention aimed at empowerment of disability benefit claimants
2011

Evaluating a Web-Based Intervention for Disability Benefit Claimants

Sample size: 242 publication Evidence: low

Author Information

Author(s): Samoocha David, Snels Ingrid AK, Bruinvels David J, Anema Johannes R, Kowalczyk Wojtek, van der Beek Allard J

Primary Institution: VU University Medical Center, Amsterdam, The Netherlands

Hypothesis

How effective is a web-based intervention in empowering disability benefit claimants?

Conclusion

The intervention had low reach and compliance, with only 9% of the target population participating as intended.

Supporting Evidence

  • Only 9% of the target population enrolled in the internet program.
  • 33% of participants never logged on to the website after enrollment.
  • Participants rated the website intervention with an average score of 7.32 out of 10.

Takeaway

Only a few people used the online program designed to help them prepare for disability assessments, and many who signed up didn't use it much.

Methodology

Participants were recruited through invitation brochures, and their usage was tracked via web logs and an online questionnaire.

Potential Biases

Overrepresentation of females and higher educated claimants among participants.

Limitations

High non-response rate among non-participants and inability to retrieve comprehensive demographic data.

Participant Demographics

{"mean_age":48.66,"female_percentage":60.3,"country_of_birth_percentage":{"Netherlands":86.8},"education_levels":{"lower":26.4,"middle":47.9,"higher":25.6}}

Digital Object Identifier (DOI)

10.1186/1472-6947-11-10

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