Training Head Nurses in Negotiation Skills
Author Information
Author(s): Hanaa Moustafa, Rabab Hassan, Fawzia Badran
Primary Institution: Ain Shams University, Cairo, Egypt
Hypothesis
Head nurses’ knowledge and behavior will be improved after attending negotiation skills training program.
Conclusion
The study revealed that the head nurse’s knowledge and behavior increased markedly after implementing the negotiation skills training program.
Supporting Evidence
- More than three-quarters of head nurses had unsatisfactory knowledge regarding negotiation in the pretest.
- Head nurses developed satisfactory knowledge regarding negotiation in the posttest and follow-up stages.
- There were highly significant statistical differences in head nurses’ negotiation behavior items in posttest and follow-up compared to pretest.
- The total negotiation behavior mean score of head nurses increased significantly throughout the program phases.
Takeaway
The training helped head nurses learn about negotiation, making them better at their jobs. Before the training, most didn't know much about negotiation, but after, they understood it well.
Methodology
A pretest–posttest, one-group quasi-experimental design was conducted.
Participant Demographics
{"age":{"30-40 years":11,"> 40 years":53},"qualification":{"BSc":50,"Institute":14},"marital_status":{"married":55,"single":9},"experience":{"< 20 years":5,">= 20 years":59},"work_department":{"critical_areas":27,"inpatient":37}}
Statistical Information
P-Value
0.00
Statistical Significance
p<0.05
Digital Object Identifier (DOI)
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