Developing Quality Indicators for Home and Community-Based Services
Author Information
Author(s): Shippee Tetyana, Wolf Jack, Parikh Romil, Duan Yinfei, Langworthy Benjamin, Giordano Stephanie, Jutkowitz Eric
Primary Institution: University of Minnesota
Hypothesis
The National Core Indicators- Aging and Disability Survey can provide valuable consumer-reported data for quality measurement in publicly-funded home and community-based services.
Conclusion
Five new consumer-reported quality indicators for home and community-based services were developed and validated, which can help improve service quality.
Supporting Evidence
- Five quality indicators were identified through exploratory factor analyses.
- The indicators were validated qualitatively by a technical expert panel.
- Confirmatory factor analyses were used for quantitative validation.
- Service satisfaction had the highest correlation with other indicators.
Takeaway
Researchers found five important ways to measure how good home and community services are for older people, which can help make these services better.
Methodology
Exploratory factor analyses were applied to consumer-reported items from the National Core Indicators- Aging and Disability Survey.
Participant Demographics
Community-dwelling consumers, age ≥65 years.
Digital Object Identifier (DOI)
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