Lessons from the business sector for successful knowledge management in health care: A systematic review
2011

Lessons from Business for Health Care Knowledge Management

Sample size: 83 publication Evidence: moderate

Author Information

Author(s): Kothari Anita, Hovanec Nina, Hastie Robyn, Sibbald Shannon

Primary Institution: School of Health Studies, The University of Western Ontario

Hypothesis

Can knowledge management strategies from the business sector be effectively applied in health care?

Conclusion

The health care sector has significant opportunities to design and implement knowledge management systems based on lessons learned from the business sector.

Supporting Evidence

  • Knowledge management strategies from business include training sessions and communication technologies.
  • Health care organizations are beginning to adopt knowledge management practices.
  • Communities of practice can enhance knowledge sharing among health practitioners.

Takeaway

This study looked at how businesses manage knowledge and found that health care can learn from these strategies to improve how they share and use information.

Methodology

A systematic review of 83 articles from business literature on knowledge management strategies.

Potential Biases

Potential bias due to the exclusion of non-English articles and unpublished studies.

Limitations

The review primarily included single case studies, limiting the ability to draw broad conclusions about the effectiveness of specific strategies.

Digital Object Identifier (DOI)

10.1186/1472-6963-11-173

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