Telehealth Use in Behavioral Healthcare After COVID-19
Author Information
Author(s): Fleddermann Kathryn, Chwastiak Lydia, Fortier Ashley, Gotham Heather, Murphy Ann, Navarro Rachel, Tapscott Stephanie, Molfenter Todd
Primary Institution: University of Wisconsin-Madison
Hypothesis
How is telehealth currently being utilized in behavioral healthcare organizations post-COVID-19?
Conclusion
Telehealth remains popular in behavioral healthcare, with significant opportunities for expansion despite some barriers.
Supporting Evidence
- 85.2% of respondents provided at least one telehealth service.
- Video-based counseling was preferred over telephone-based counseling.
- Telehealth use for mental health conditions remained higher than for physical health conditions.
Takeaway
Telehealth is like having a doctor's appointment on your computer or phone, and many people still like it even after the pandemic.
Methodology
An online survey was conducted among behavioral health professionals across 43 states and Puerto Rico.
Potential Biases
Respondents may have been more likely to use telehealth, which could skew opinions.
Limitations
The sample size was relatively small and may not represent the larger behavioral health field.
Participant Demographics
Participants included clinical providers, administrators, and varied organizational types from urban and rural settings.
Statistical Information
P-Value
p<0.001
Statistical Significance
p<0.001
Digital Object Identifier (DOI)
Want to read the original?
Access the complete publication on the publisher's website