User-Centered Chronic Care Model for Heart Failure Patients
Author Information
Author(s): Koontalay Apinya, Botti Mari, Hutchinson Anastasia
Primary Institution: Deakin University
Hypothesis
Can a co-designed chronic care model improve support for heart failure patients in a resource-limited setting?
Conclusion
A nurse-led case management service supported by a multidisciplinary team is a feasible approach to enhance chronic care for heart failure patients in urban Bangkok.
Supporting Evidence
- Participants identified the need for improved communication and coordination among healthcare providers.
- The proposed model emphasizes continuity of care and community outreach.
- Stakeholders agreed on the importance of patient education and self-management strategies.
- The study highlights the challenges of implementing chronic care models in low-resource settings.
- Participants engaged actively in the co-design process, fostering a sense of ownership.
Takeaway
This study created a new plan to help heart failure patients get better care by having a team of nurses and doctors work together to support them in the community.
Methodology
The study used a design thinking approach with a co-design workshop involving clinicians, organizational leaders, and patients to develop a tailored chronic care model.
Potential Biases
Potential bias due to the limited patient participation in the workshop.
Limitations
The study was conducted at a single site, limiting generalizability, and faced challenges in patient recruitment due to health issues.
Participant Demographics
Participants included 16 clinicians, 2 organizational leaders, and 1 patient, with a majority being female and aged between 31-60 years.
Digital Object Identifier (DOI)
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