Predicting healthcare employees' participation in an office redesign program: Attitudes, norms and behavioral control
2008

Predicting Employee Participation in Office Redesign

Sample size: 2201 publication 10 minutes Evidence: moderate

Author Information

Author(s): David C. Mohr, Carol VanDeusen Lukas, Mark Meterko

Primary Institution: Department of Veterans Affairs, Boston, Massachusetts, USA

Hypothesis

The three components of the Theory of Planned Behavior – attitudes about the behavior, perceived group norms, and perceived behavioral control – would relate positively to extent of behavioral participation in the ACA program.

Conclusion

Establishing strong norms and values may influence employee participation in a change program in a group setting.

Supporting Evidence

  • Perceived group norms were one of the best predictors of employee participation.
  • Attitudes about the program were significant but less influential than group norms.
  • Supervisory level was significant, with greater responsibility linked to higher participation rates.

Takeaway

The study found that when employees believe their coworkers support a program and think it will help, they are more likely to join in.

Methodology

The study used a hierarchical linear mixed model to analyze survey data from employees about their participation in a redesign program.

Potential Biases

Potential common method variance due to all measures being obtained from the same source.

Limitations

The study was cross-sectional, which limits causal inferences, and had a response rate of 40%, raising concerns about non-response bias.

Participant Demographics

The majority of participants were full-time employees with at least one year of clinic tenure; 74% had no managerial authority.

Statistical Information

P-Value

p<0.001

Confidence Interval

95% CI for key predictors ranged from .02 to .29.

Statistical Significance

p<0.01

Digital Object Identifier (DOI)

10.1186/1748-5908-3-47

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